Do NOT use hand creams or lotions on your leather. Even though these are great for your skin, they contain mineral oils and waxes that are not compatible with leather. You may get a darkening effect that you desire, but it will attract dirt and soil. Oils except for sulfanated oils will cause leather to rot over time.

Do NOT use lanoline leather creams/conditioners - the lanolin oil rots leather and makes restoration virtually impossible.

Do not use Saddle Soap under any circumstance!! Too harsh for handbag leathers - pH over 10 which causes pH damage to leather over time.

Do NOT use baby wipes, or any other wipes on this type of leather as it may stain.

Put corn starch on it immediately. Rub it in to absorb the oil. Use a light source to create heat for faster absorption of the oil into the cornstarch. Brush off with a soft toothbrush or cloth.

Use a white eraser and erase the spot (do not use too much pressure - and check to see if the color is coming off). Usually if you get the ink right away you can remove all of it. Ink migrates into the leather fibers so once it is set, you need professional care.

There is really no at home solutions unfortunately. However it can be fixed by a professional leather technician. Use a protection-treatment on your handbag as soon as you get it. There are a few available: 3M based products can work if you are looking for a spray on option (this option wears off fairly quickly and must be reapplied regularly); Lovin My Bags protection products is formulated as a rub on and protect from OIL and Water.

Do NOT use any leather cleaners created for car leather or furniture leather on your unfinished leather bags as they may stain and usually are soap based making them too high on the pH scale.

For ink stains: use a white eraser right away.

Do NOT use alcohol to remove ink stains. As you can see from the photo it does not work.

Do NOT use saddle soap. It is very alkaline (pH over 10) and will attach the leather finish and affect the pH of the leather. Good for saddles which are much harder and thicker than handbag leather.

For other spot soiling use the white eraser, it is effective in removing many different types of dirt

For oil stains, use corn starch. Rub in; let corn starch absorb the oil. Use a light bulb to create some heat, this will facilitate the absorption of the oil into the cornstarch. Brush off with a soft tooth brush. Repeat until all oil has been removed.

Keep OUT of direct sunlight.

To remove odor from handbags, place a container of baking soda inside the bag. The larger the surface area the better. Heat will help release the odor, so the baking soda can absorb it. You may have to change out the baking soda a couple of times. Lovin my Bags odor out bag candies are guaranteed to remove smoke odors!

If you have any handbag leather related questions, please feel free to contact us, we will gladly give you any advice we can to help you with your leather handbags!

How much is shipping?
Shipping and handling is calculated at the time of checkout. This will depend on the weight of the item as well as the shipping destination.

How many days will shipping take?
Within 3 working days, unless otherwise stated in the product description of that item..

When do you deliver?
We deliver Sunday to Thursday.

Why is the country I am staying in not in the shipping list?
At the moment, we ship to the following countries only:

• Australia
• Brunei
• Canada
• China
• Hong Kong
• India
• Indonesia
• Japan
• Macau
• Malaysia
• New Zealand
• Philippines
• Singapore
• South Korea
• Taiwan
• Thailand
• United Kingdom
• United States
• Vietnam
• Saudi Arabia
• United Arab Emirates
• Kuwait

If your country is not on this list, it means that we do not deliver to your country at the moment. However, we are constantly updating this list so please do continue to visit the site.

What are Custom Duties and Taxes Charges ?

Custom Duties and Taxes are calculated according to your shipping destination and itemized on the Order Summary page.

Most of our products will be delivered internationally on a Paid Custom Duty (PCD) basis. This means when you purchase those items on PCD basis, import taxes and duties will be calculated for you during checkout. There will be no additional costs incurred by the customer when receiving the merchandize from Reebonz.com.

The following countries will be delivered on a Unpaid Custom Duty (UCD) basis:

• India

This means for the above countries, product prices displayed are exclusive of all taxes and duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs upon arrival.

Why don't I have to pay Custom Duties and Taxes?

To remove confusion and surprising extra charges, Reebonz absorbs all Custom Duties and Taxes. Therefore, there will not be a case when you are charged any extra fees during check out. We hope to streamline the whole check out process to ensure it is smooth and hassle free for our Members.

Custom clearance

While we appoint our own agents to carry out delivery, all goods are subjected to local customs clearance formalities and regulations of respective countries. This may include providing additional personal documentation or permit as a result of the actions of customs clearance. We will endeavour to expedite that all customs formalities for your order but are not liable for any delays, losses or interference due to customs.

• Just send an Shopping Reservation message to sylvia@theluxury.co and transfer 50% of the items price. After transfer successful, items will be reserved for 30days.
• If no claim after 30days, deposit will be forfeited and items will be released for other customers.

• Dhs10 per package

• Dhs 5 per item

• Dhs 5 for 3 photos

• Dhs 5 per item

• Dhs 5 per item